RETURN POLICY
Last updated November 11, 2021

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange . Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at info@orkneytech.co.uk to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

OrkneyTech Ltd
Attn: Returns
RMA #
31 Broad Street  
Kirkwall, Orkney KW15 1DH  
United Kingdom  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange.  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

EXCEPTIONS  
 

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
         
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
01856 870354 
info@orkneytech.co.uk 


OrkneyTech Ltd
31 Broad Street
Kirkwall,Orkney
KW15 1DH
United Kingdom